Can I request a copy of my personal data?

Yes. You can request a copy of the data we have collected and stored about you. Contact us at support@pkpk55.today with your account verification details. We will respond within 30 days of receiving your request.

Data Security

pkpk55 Privacy Policy

This policy contains full details of how pkpk55 stores and protects players' personal information.

Last updated: 29 October 2026

1 Introduction — About This Policy

pkpk55 is committed to responsibly protecting the personal information of players in Myanmar. This Privacy Policy applies whenever you use the pkpk55.today website and its related services.

By reading this policy, you will clearly understand what data we collect, how we use it, who we may share it with, and what rights you have. By continuing to use our services, you are considered to have agreed to the terms set out in this policy.

2 Information We Collect

When players use the pkpk55 platform, we collect information across the following categories—

Information You Provide Directly

Full name
Date of birth (for age verification)
Contact phone number and email address
Information entered when creating an account
Copy of national ID / passport submitted for KYC verification
Bank account / mobile wallet details related to payments (KBZPay, Wave Money, AYA Pay)

Technical Data Collected Automatically

IP address and regional location data
Browser type and version
Device information (phone / tablet / computer)
Cookie data showing which page was used to access the service
Server log files

Gaming Data

Game history and betting records
Deposit / withdrawal records
Bonus usage records
Customer support communication records

3 Purpose and Use of Information

Data we collect is used only for the following purposes—

Account Management

We use your data to create and verify player accounts (KYC), manage logins, and maintain account security.

Financial Transactions

We keep banking data to process deposits and withdrawals smoothly and to prevent financial fraud.

Customer Support

Our customer support team, available via 24/7 Live Chat and email, references your account details to assist you.

Service Improvement

We analyse data to improve platform performance, run security checks, and raise service quality for our players.

Relevant Communications

With your consent, we use your data to send bonus and promotion updates. You can change your communication preferences at any time.

4 Cookies and Tracking Technologies

The pkpk55 website uses cookies and similar tracking technologies to improve the player experience.

Cookie Types

Essential Cookies: Cookies that maintain login sessions and handle security — these cannot be disabled.
Performance Cookies: Used to measure page visits and platform response times.
Functional Cookies: Help remember your language, settings, and preferences.

You can manage cookies through your browser settings, but disabling essential cookies may prevent some services from working.

5 Data Sharing and Disclosure

We do not sell players' personal information to third parties. However, we may share it in the following specific circumstances—

Payment Service Providers: Only the data strictly necessary to process transactions with KBZPay, Wave Money, and AYA Pay.
Technology Partners: Companies that provide platform maintenance, server, and security services — they are required to act in line with our data protection policy only.
Legal Obligations: Cases where disclosure is required by law — for example, requests related to law enforcement.
Business Succession: If a company merger or acquisition takes place, you will be notified in advance.

6 Data Security Measures

We have put in place technical and operational measures designed to protect player data—

SSL/TLS Encryption: All data transfers are protected with SSL encryption.
Access Control: Strict controls ensure that only authorised personnel can access the database.
Ongoing Monitoring: Regular checks are carried out to detect security vulnerabilities.
Data Minimisation: We store only the data strictly necessary for a specific purpose.
Staff Training: Our staff attend regular training on personal data protection.

Even with these safeguards in place, we acknowledge that no digital system can be 100% secure. Players are also responsible for not sharing their account password with any third party.

7 Data Retention Period

How long we keep your data depends on the type of data—

Account Data: At least 5 years from the date the account is closed.
Financial Transaction Records: 5–7 years to meet financial legal obligations.
KYC Records: 5–7 years as required by law.
Cookie Data: Expires within 3 months to 2 years depending on the cookie type.
Customer Support Records: 1 year after a case is closed.

8 Player Rights

Every player on the pkpk55 platform has the following rights regarding their personal data—

Right of Access

You may request to view any personal data we hold about you.

Right of Rectification

You may request that inaccurate or incomplete data be corrected. You can also update some data yourself through your account settings.

Right to Erasure

You may request deletion of your personal data, as long as it does not conflict with our legal obligations. Financial transaction records cannot be deleted as required by law.

Right to Restrict Processing

You may request that processing of a certain type of data be temporarily paused.

Right to Data Portability

You may request that data we have collected about you be provided in a portable format (e.g. CSV).

Right to Object

You may object to your data being processed for advertising purposes, and we will no longer use it for that purpose.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9 21+ — Child Protection

pkpk55 services are for persons aged 21 and above only. We do not knowingly collect or store personal data from anyone under 21. If we discover that data from a person under 21 has been collected, we will delete it immediately. Any parent or guardian concerned about this may contact us at [email protected].

10 Third-Party Website Links

The pkpk55 platform may contain links to external websites. We have no control over the privacy policies of those websites. When visiting such sites, please take note of their own policies. pkpk55 cannot accept any responsibility for the data protection practices of external websites.

11 Policy Changes

We may update this privacy policy when necessary. If changes are made, we will notify players through the following methods—

Posting an announcement in a prominent location on the website
Sending an email to registered players

Except where changes are required (such as by law), we will give advance notice before they take effect. Continuing to use the platform after changes have been made means you accept the updated terms. The date of the last revision is shown at the top of this page.

12 Contact Us

For any questions, requests, or complaints regarding this privacy policy, you may contact pkpk55's data protection team—

[email protected]

Live Chat

24/7 Live Chat in Myanmar language

We will respond within 30 days of receiving your message. For responsible gaming matters, you can also visit our Responsible Gaming page.

Privacy Policy — FAQs

pkpk55 uses SSL/TLS encryption on every data transfer. We also maintain strict access controls, run regular security checks, and provide ongoing data protection training for our staff. The technical and operational measures we have in place are designed to protect player data as well as possible.

No. pkpk55 does not sell, rent, or trade players' personal information to third parties. We only share data that is strictly necessary for processing payments (KBZPay, Wave Money, AYA Pay) and supporting platform technology, and only with partners who follow our data protection policy.

Yes. You can request a copy of the data we have collected and stored about you. Contact us at [email protected] with your account verification details. We will respond within 30 days of receiving your request.

We can delete your data unless legal obligations prevent it. Data required by law — such as financial transaction records and KYC records — can only be deleted after the legally required retention period has expired. Contact us at [email protected].

You can disable most types of cookies through your browser settings. However, disabling essential cookies — those used for session management and security — may affect your ability to log in and play, as well as payment functionality.

If the policy changes, we will post a clear notice on the website and notify registered players by email. You can also check the "Last updated" date at the top of this policy page.